[et_pb_section fb_built=”1″ custom_padding_last_edited=”on|tablet” admin_label=”Hero” _builder_version=”4.16″ use_background_color_gradient=”on” background_color_gradient_stops=”rgba(27,31,37,0) 0%|#1b1f25 100%” background_color_gradient_overlays_image=”on” background_color_gradient_start=”rgba(27,31,37,0)” background_color_gradient_end=”#1b1f25″ background_image=”https:\/\/canteirosauto.pt\/wp-content\/uploads\/2026\/04\/car-dealer-36.jpg” custom_margin=”0px|||” custom_padding=”0px|10%|0px|10%|true|true” custom_padding_tablet=”|30px||30px||true” custom_padding_phone=”|||||true” locked=”off” global_colors_info=”{}”][et_pb_row column_structure=”2_3,1_3″ padding_top_bottom_link_1=”true” padding_left_right_link_1=”true” _builder_version=”4.16″ background_size=”initial” background_position=”top_left” width=”100%” max_width=”100%” custom_margin=”|||” custom_padding=”0||0px||false|false” use_custom_width=”on” width_unit=”off” custom_width_percent=”100%” global_colors_info=”{}”][et_pb_column type=”2_3″ _builder_version=”4.16″ use_background_color_gradient=”on” background_color_gradient_stops=”rgba(0,0,0,0.12) 0%|rgba(255,255,255,0) 100%” background_color_gradient_start=”rgba(0,0,0,0.12)” background_color_gradient_end=”rgba(255,255,255,0)” custom_padding=”12vw|40px|12vw|40px” custom_padding_tablet=”|||” custom_padding_phone=”|10px||10px||true” custom_padding_last_edited=”on|desktop” global_colors_info=”{}” padding_phone=”|10px||10px||true” padding_tablet=”|||” padding_last_edited=”on|desktop” custom_padding__hover=”|||”][et_pb_text _builder_version=”4.27.4″ text_font=”Lato||||||||” text_font_size=”20px” text_line_height=”1.8em” header_font=”Teko|500||on|||||” header_font_size=”5vw” header_letter_spacing=”0.05em” header_line_height=”0.9em” background_layout=”dark” custom_margin=”|-10vw|0px|” custom_margin_tablet=”|0vw||” custom_margin_phone=”|-5vw||” custom_margin_last_edited=”on|tablet” animation_style=”zoom” animation_delay=”100ms” animation_intensity_zoom=”10%” header_font_size_tablet=”” header_font_size_phone=”” header_font_size_last_edited=”on|phone” header_line_height_tablet=”” header_line_height_phone=”1.2em” header_line_height_last_edited=”on|phone” header_text_shadow_style=”preset1″ header_text_shadow_vertical_length=”0.18em” header_text_shadow_blur_strength=”0.27em” header_text_shadow_color=”rgba(0,0,0,0.38)” global_colors_info=”{}”]<\/p>\n
[\/et_pb_text][et_pb_text _builder_version=”4.27.4″ text_font=”Lato||||||||” text_font_size=”20px” text_line_height=”1.8em” header_font=”||||||||” background_layout=”dark” custom_margin=”|-10vw||10vw” custom_margin_tablet=”|0vw||0px” custom_margin_phone=”” custom_margin_last_edited=”on|desktop” animation_style=”slide” animation_direction=”left” animation_intensity_slide=”10%” locked=”off” global_colors_info=”{}”]<\/p>\n
YOUR HOME WHERE YOU WILL FIND NEW AND USED CARS, ENGINES, GEAR BOXES AND OTHER PARTS<\/p>\n
[\/et_pb_text][\/et_pb_column][et_pb_column type=”1_3″ _builder_version=”4.16″ custom_padding=”|||” global_colors_info=”{}” custom_padding__hover=”|||”][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ _builder_version=”4.27.4″ _module_preset=”default” custom_padding=”7px||3px|||” global_colors_info=”{}”][et_pb_row _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}”]<\/p>\n
You have 7 – 14 calendar days to return an item from the date you received it.<\/p>\n
To be eligible for a return:<\/p>\n
Your engine, gearbox, or part must be unused and in the same condition that you received it.
The item must be in its original condition and packaging (including pallets\/crates if applicable).
You must provide a receipt or proof of purchase (Invoice number).<\/p>\n
[\/et_pb_text][et_pb_text _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}”]<\/p>\n
Once we receive your returned item, we will inspect it (checking for fluid contamination, disassembly, or damage) and notify you of the outcome.
If your return is approved, we will initiate a refund to your original method of payment (e.g., EFT or card payment).
Refund processing time may vary depending on your financial institution, but typically takes 7\u201314 business days.<\/p>\n
[\/et_pb_text][et_pb_text _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}”]<\/p>\n
You will be responsible for paying for your own return shipping costs.
Shipping costs are non-refundable.
If you receive a refund, the cost of the original shipping will be deducted from your refund.<\/p>\n
[\/et_pb_text][et_pb_text _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}”]<\/p>\n
Certain items are non-returnable, including:<\/p>\n
Electrical parts (Computer boxes, sensors) once the seal is broken.
Special order imports.
Clearance or “Voetstoots” sale items.
Items damaged due to improper installation.<\/p>\n
[\/et_pb_text][et_pb_text _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}”]<\/p>\n
<\/strong><\/p>\n Warranty coverage varies depending on the product purchased:<\/p>\n New Crate Engines Proof of Purchase. [\/et_pb_text][et_pb_text _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}”]<\/p>\n 1. How to Initiate<\/strong> Important: Items sent back without prior approval will not be accepted.<\/p>\n 2. Exchanges<\/strong> 3. Late or Missing Refunds<\/strong> 4. Changes to Policy<\/strong> [\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ make_equal=”on” use_custom_gutter=”on” gutter_width=”1″ specialty=”on” next_background_color=”#ffffff” background_color_2=”#c10f1b” padding_top_1=”150px” padding_top_2=”150px” padding_right_1=”60px” padding_right_2=”10%” padding_bottom_1=”150px” padding_bottom_2=”150px” padding_left_1=”10%” padding_left_2=”60px” padding_top_bottom_link_1=”true” padding_top_bottom_link_2=”true” padding_1_tablet=”|0%||0%||true” padding_2_tablet=”40px|10%|100px|10%||true” padding_1_phone=”” padding_2_phone=”” padding_1_last_edited=”on|desktop” padding_2_last_edited=”on|desktop” module_class=” et_pb_specialty_fullwidth” _builder_version=”4.16″ use_background_color_gradient=”on” background_color_gradient_stops=”rgba(24,30,36,0.9) 0%|rgba(213,26,39,0.69) 100%” background_color_gradient_overlays_image=”on” background_color_gradient_start=”rgba(24,30,36,0.9)” 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custom_padding__hover=”|||” padding_phone=”|0%||0%||true” theme_builder_area=”post_content”][et_pb_row_inner _builder_version=”4.16″ custom_padding=”0|0px|0|0px|true|false” global_colors_info=”{}” theme_builder_area=”post_content”][et_pb_column_inner saved_specialty_column_type=”1_2″ _builder_version=”4.16″ custom_padding=”|||” global_colors_info=”{}” custom_padding__hover=”|||” theme_builder_area=”post_content”][et_pb_text admin_label=”Get In Touch Title” _builder_version=”4.16″ text_font=”Lato||||||||” text_font_size=”22px” text_line_height=”1.8em” header_font=”||||||||” header_2_font=”Teko||||||||” header_2_font_size=”96px” background_layout=”dark” custom_margin=”|||” header_2_font_size_tablet=”66px” header_2_font_size_phone=”36px” header_2_font_size_last_edited=”on|phone” locked=”off” global_colors_info=”{}” theme_builder_area=”post_content”]<\/p>\n [\/et_pb_text][et_pb_text admin_label=”Phone” _builder_version=”4.27.4″ text_font=”Teko|500|||||||” text_font_size=”40px” text_line_height=”2em” background_layout=”dark” custom_margin=”|||” locked=”off” global_colors_info=”{}” theme_builder_area=”post_content”]<\/p>\n Telephone \/ WhatsApp number :<\/p>\n +351 920 730 261<\/p>\n [\/et_pb_text][\/et_pb_column_inner][\/et_pb_row_inner][et_pb_row_inner column_structure=”1_2,1_2″ use_custom_gutter=”on” gutter_width=”2″ _builder_version=”4.16″ global_colors_info=”{}” theme_builder_area=”post_content”][et_pb_column_inner type=”1_2″ saved_specialty_column_type=”1_2″ _builder_version=”4.16″ custom_padding=”|||” global_colors_info=”{}” custom_padding__hover=”|||” theme_builder_area=”post_content”][et_pb_text admin_label=”Address Title” _builder_version=”4.16″ text_font=”Lato||||||||” text_font_size=”18px” text_line_height=”1.8em” header_font=”||||||||” header_4_font=”Teko|500|||||||” header_4_font_size=”22px” background_layout=”dark” custom_margin=”|||” locked=”off” global_colors_info=”{}” theme_builder_area=”post_content”]<\/p>\n RUA DO BAIRRO ALTO N1 AVEIRAS DE CIMA<\/p>\n 2050-082 AVEIRAS DE CIMA<\/p>\n [\/et_pb_text][et_pb_text admin_label=”Address Title” _builder_version=”4.27.4″ text_font=”Lato||||||||” text_font_size=”18px” text_line_height=”1.8em” header_font=”||||||||” header_4_font=”Teko|500|||||||” header_4_font_size=”22px” background_layout=”dark” custom_margin=”|||” locked=”off” global_colors_info=”{}” theme_builder_area=”post_content”]<\/p>\n info@canteirosauto.pt<\/p>\n [\/et_pb_text][\/et_pb_column_inner][et_pb_column_inner type=”1_2″ saved_specialty_column_type=”1_2″ _builder_version=”4.16″ custom_padding=”|||” global_colors_info=”{}” custom_padding__hover=”|||” theme_builder_area=”post_content”][et_pb_text admin_label=”Hours Title” _builder_version=”4.27.4″ text_font=”Lato||||||||” text_font_size=”18px” text_line_height=”1.8em” header_font=”||||||||” header_4_font=”Teko|500|||||||” header_4_font_size=”22px” background_layout=”dark” custom_margin=”|||” locked=”off” global_colors_info=”{}” theme_builder_area=”post_content”]<\/p>\n 24\/7<\/p>\n [\/et_pb_text][\/et_pb_column_inner][\/et_pb_row_inner][\/et_pb_column][et_pb_column type=”1_2″ _builder_version=”4.16″ background_color=”#c10f1b” custom_padding=”|||” global_colors_info=”{}” padding_tablet=”40px|10%|100px|10%||true” padding_last_edited=”on|desktop” custom_padding__hover=”|||” padding_phone=”40px|10%|100px|10%||true” theme_builder_area=”post_content”][et_pb_contact_form captcha=”off” title=”Send A Message” submit_button_text=”Send Message” module_id=”et_pb_contact_form_0″ _builder_version=”4.16″ form_field_background_color=”rgba(0,0,0,0.15)” form_field_text_color=”#ffffff” title_font=”Teko||||||||” title_text_color=”#ffffff” title_font_size=”40px” title_line_height=”1.2em” form_field_font=”Lato||||||||” form_field_font_size=”16px” custom_button=”on” button_text_color=”#c10f1b” button_bg_color=”#ffffff” button_border_width=”8px” button_border_color=”#ffffff” button_border_radius=”0px” button_letter_spacing=”4px” 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To be eligible for a return: Your engine, gearbox, or part must be unused and in the same condition […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_et_pb_use_builder":"on","_et_pb_old_content":"","_et_gb_content_width":"","footnotes":""},"class_list":["post-211672","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/canteirosauto.pt\/index.php\/wp-json\/wp\/v2\/pages\/211672","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/canteirosauto.pt\/index.php\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/canteirosauto.pt\/index.php\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/canteirosauto.pt\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/canteirosauto.pt\/index.php\/wp-json\/wp\/v2\/comments?post=211672"}],"version-history":[{"count":3,"href":"https:\/\/canteirosauto.pt\/index.php\/wp-json\/wp\/v2\/pages\/211672\/revisions"}],"predecessor-version":[{"id":211738,"href":"https:\/\/canteirosauto.pt\/index.php\/wp-json\/wp\/v2\/pages\/211672\/revisions\/211738"}],"wp:attachment":[{"href":"https:\/\/canteirosauto.pt\/index.php\/wp-json\/wp\/v2\/media?parent=211672"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}
Minimum 1-2 Year Mechanical Warranty
Remanufactured\/Used Engines
3-6 Month Limited Warranty (Check Invoice)
Ancillary Parts (Turbos, etc.)
Typically 90-day warranty
To start a warranty claim, you must provide:<\/p>\n
Proof of Installation by an RMI-Approved mechanic (Invoice\/Job card).
Photos or description of the issue.<\/p>\nReturn Process & Additional Info<\/strong><\/h2>\n
Contact us at info@canteirosauto.pt or WhatsApp +351 920 730 261. If your return is accepted, we\u2019ll send you detailed instructions on how and where to ship your Cars\/Engine.<\/p>\n
The fastest way to exchange an item is to return the original product. Once the return is accepted and processed, you may place a new order for the replacement.<\/p>\n
If you haven\u2019t received a refund yet, please check your bank account and contact your bank (processing delays are possible). If you have done this and still have not received your refund, contact us immediately.<\/p>\n
Canteiros Auto LDA reserves the right to modify or update this policy at any time. Changes take effect immediately once posted.<\/p>\nGet In Touch<\/h2>\n
Location<\/h4>\n
Email<\/h4>\n
Hours<\/h4>\n